Here’s To The Ideas People…
You’ve got a million things going on in your business. It’s exciting, it’s wonderful.
It’s downright frustrating!
All of those ideas you want to bring to life yet you’re spinning your wheels as you can’t find the time to dedicate to them, let alone outsource what you need to.
Why isn’t there enough time in the day to Do. All. The. Things?
Put down those frustrations and worries and pull up a chair. Let’s chat about organising and simplifying your business so you can concentrate on achieving your business’ full potential.
Hi. I’m Andrea Jordan.
I’m a free-spirited business strategist; writer and photographer who helps ideas people run their business, with less stress, by organising and systemising their business.
In my past life I was a corporate lawyer for 17 years, handling multi-million pounds deals in London and helping our Government run smoothly back in New Zealand. During those years I created numerous templates and processes to get the work done more quickly and efficiently.
Now my focus is to ensure that your business is operating to it’s full potential and you’re not held back by limiting systems (or no systems at all!). Let me show you how.
Work With Me
Let’s have a virtual coffee! I’ll ask a few questions about your business to understand what you need, then share the best ways to organise and systemise your business. Click HERE to book in.
Do you feel disorganised in your business, like you’re wasting a ton of time, but doing All The Things is more important than spending time figuring out the back end of your business? Click HERE to learn more.
Lastest blog posts
An on boarding system can sound quite dry and not connected to your future clients at all. Yet at the heart of this system is your client.
The obvious benefit of having a smoothly operating on boarding system (or as I like to call it, a Welcome System) is that your client can easily pay and arrange their session with you. All of the admin boxes are ticked and you now have a Client.
Yet there is far more to this system. These are the others ways that a well thought through on boarding system can delight your new client . . .
8 unexpected delights
1. Your personal connection with your clients goes up (even when you’re using templated emails and automation), as you’ll have extra time and space to go that extra step for them
2. Your clients don’t need to wait to get a link to book in with you as you’ve set that up to be automatically sent to them.
3. Clients can check your availability when it suits them, regardless of your regular office hours as you’ve set everything up in advance for them
4. You can show your clients that you really understand them e.g. the experience of someone booking in to get their website designed vs someone booking in to talk to a relationship coach will be quite different. Knowing their journey will help you set up a great welcome system.
5. You create trust before you’ve even started to work together by thinking about their needs ahead of time
6. You can craft a thank you, and follow up sequence, to give new clients confidence. There is nothing worse than buying from someone on line and then hearing crickets or then having to follow up with them to see what happens next. Buyer’s remorse can kick in really quickly – did they get my payment? Did I make the right decision?
7. You can create a consistently great experience for every client no matter how busy you are
8. Your time and energy is freed you up so you can be more creative (within the system and within your business) and still check all the boxes to bring that client on board.
Instead of a dry and boring piece of admin, you’re able to create a system that delights your clients with a welcome experience they’ll want to tell their friends about.
Do you have an onboarding system? Let me know in the comments below.
If you’re like to put this system in place then pop on over to the (virtual) Systems Café and book in a one hour Welcome Clients session with me. We’ll create what you need to make delighting your clients easy.
Do you have a follow up system in place? Or are you scrambling to follow up with people in your business? Potential clients, past clients who might want to work with you again, people who might refer your services, or that inspiring woman that you met at a conference who you’d love to have a coffee with?
The obvious benefit to a great follow up system is that you don’t leave money on the table by not following up with people who want to work with you.
As your business grows, and you spend more time with your clients, it’s easy to lose track of the connections you’ve made.
It’s all too easy to realise that you haven’t followed up with Martha for months and then feel like you’ve left it too late, so you don’t follow up at all.
Yet there are many unexpected benefits to a great follow up system . . .
Extra benefits of a follow up system
1. If you’re got templated emails to use, and a ready list of names, then you can follow up even if you’ve got mind set wobbles, you’re tired or your kids are running noisily around the house
2. Once you have a system in place you no longer need to remember to follow up, so you create more mental energy for yourself
3. By following up promptly you’ll make potential clients feel valued and they get a taste of what working with you will be like
4. People don’t get forgotten. No one likes to be forgotten, especially now when people may feel more isolated than usual
5. Not only do you no longer miss out on opportunities to attract new clients, you’ll also have more opportunities to collaborate with like-minded people and to form a great support network.
Do you have a follow up system? Let me know in the comments below.
If you’re like to put this system in place then pop on over to the (virtual) Systems Café and book in a one hour Follow Up System session with me. We’ll create what you need to make following up easy.
In this video I break down this often overwhelming area into my three “Ts” – Theme, Topic and Talking Points and give examples for each one.
Content is a great way to connect with our ideal clients and to provide them with great value.
By breaking down this often overwhelming area it becomes much easier to create content that people actually want to read.
Let me know in the comments below what your content themes could be.